Metrician is a complete service level management solution for your service oriented organization.
It allows you to specify an unlimited number of Service Level Agreements, provides integrated and flexible data-acquisition interfaces, and includes an abundance of reporting capabilities.
Metrician can be integrated into your existing infrastructure or run as a stand-alone application
The benefits of Service Level Monitoring
can be found in several aspects of the organization like management, quality control and sales.
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Several Metrician Properties:
- Structured management of large amounts of SLA's
- Integrated management, data entry and reporting environment
- Detailed contract specification options
- Trend-reporting for top level management, sales, account and operations managers, branch managers and customers
- Highly Intuitive interface
- Solid security
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